How long does shipping take?

Shipping times may vary depending on the destination and the shipping method chosen. Typically, domestic orders are delivered within 4-5 business days, while international orders can take 10-15 business days.

What is your return/exchange policy?

We accept returns and exchanges within 3 days of the delivery date. The products must be unopened and in their original packaging. Please contact our customer support for initiating the return or exchange process.

Can I track my order?

Yes, once your order has been shipped, you will receive a confirmation email with a tracking number and link where you can monitor the status of your order.

Are there any discounts or promotions available?

We regularly offer discounts and promotions. Please subscribe to our newsletter or follow us on social media to stay updated on the latest offers.

How do I reset my password?

If you need to reset your password, go to the login page and click on “Forgot Password.” Enter your email address, and you will receive a link to reset your password.

What payment methods do you accept?

We accept all major credit cards, PayPal, and Apple Pay.

Can I cancel my order?

Orders can be canceled within 24 hours of placing them. Please contact our customer support immediately if you need to cancel your order.

Do you offer international shipping?

Yes, we offer international shipping to select countries. Please check the shipping information on our website for details.

Do you offer wholesale or bulk ordering options?

Yes, we do offer wholesale and bulk ordering options. Please contact our sales department at sales@arunaarokiyamaiyam.com for more information on pricing and terms.

Are your products/services available in my country?

Our products are available in several countries. Please refer to the international shipping section on our website to see if we ship to your country.

How do I update my account information?

You can update your account information by logging into your account on our website and navigating to the ‘My Account’ section.

What is your privacy policy?

Our privacy policy can be found at the bottom of our website. We are committed to protecting your personal information and use it only for processing orders and providing you with the best service.

How do I unsubscribe from your mailing list?

You can unsubscribe from our mailing list by clicking on the ‘Unsubscribe’ link at the bottom of any of our emails.

Are your products organic and natural?

Yes, all our products are made from organic and natural ingredients.

Where do you source your ingredients from?

Our ingredients are sourced from various regions known for their high-quality herbs and natural products. We ensure that they are ethically and sustainably harvested.

Are your products cruelty-free and vegan?

Yes, most of our products are cruelty-free and do not contain any animal-derived ingredients. Please refer to the product specific pages for more information.

Are there any side effects or precautions I should be aware of?

Our products are made from natural ingredients, but it’s always best to perform a patch test before using any new product, especially if you have sensitive skin.

Can your products be used by people with specific allergies or sensitivities?

We recommend reviewing the ingredient list and consulting a healthcare professional if you have any allergies or sensitivities.

How long does it take to see results from using your products?

Results may vary depending on the product and individual factors such as skin type and condition. Generally, consistent use over a period of 4-6 weeks is required to notice significant improvements.

Are your products suitable for all skin/hair types?

Our products are formulated to be suitable for most skin and hair types. However, if you have specific concerns or conditions, we recommend consulting a healthcare professional before use.

Are your products safe for use during pregnancy or breastfeeding?

While our products are made from natural ingredients, we recommend consulting your healthcare provider before using any new products during pregnancy or breastfeeding.

Can I use your products alongside other medications or treatments?

Our products are generally safe to use alongside other treatments. However, if you are under medication or receiving treatment for a specific condition, it is advisable to consult your healthcare provider before using new products.

How can I get in touch with your customer support team?

You can reach our customer support team by sending an email to support@arunaarokiyamaiyam.com or through the Contact Us page on our website.